Adjusting friction control between K3 and K5 are different. You must choose correct set up method to use your slider properly. Please take a look at the set up guide below carefully.
Customer Service
- Shipping & Delivery
-
- We ship to worldwide (ITALY buyers must plus 3$ for a registered mail,Buyers in Africa,South America and all island country please contact us for shipping cost)! Items will be shipped within 3 working days (except the weekends) after payment is received. It will be shipped by Airmail by Korea Post Office. It normally takes 7-15 working days to deliver to your regested address. Items will be marked as a gift.
- This parcel won't be able to be tracked.If you need a tracking number,please contact us for the shipping cost and we suggest you using EMS,EMS will take 2-4 working days to deliver to your confirmed address.
- We offer shipment combine to buyer whom ordered more than one items once time from the same site, to save a part of postage.
- We will not be responsible for item loss because of wrong or undeliverable address.
- International buyers are wholly responsible for all applicable taxes and import duty as regulated within their respective country.
- All uninsured parcels are not responsible in case of missing parcel. Buyers should take the risk for their parcel unless postal insurance has been made.
- Returns & Replacements
-
- We stand behind every item we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product within 10 days.Item will be refunded less 5% restocking/service fee.
- For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, bar code, packaging, and all accessories.
- If an item received was damage or defective, please notify seller within 3 days of receipt of item. Defective items can only be exchanged for same identical item only.
- Shipping and handling charges are not refundable.
- Payment, Pricing & Promotions
-
- We accept the following payment methods: Money Order,Google Checkout,PayPal, (USA buyers Pay Pal must have CONFIRMED Pay Pal Shipping Address and other coutry/region registered.)
- Payments are expected within 7 days after the last winning auction is closed.